April CM/ECF Newsletter Explains Cache Clearing
The April edition
of the monthly user newsletter
from the district court explains how to clear your browser cache. Cache problems have been found to interfere with e-filing.Why and How to Clear Your Browser CacheWhy:
At some point you've logged into PACER, but now are logged into CM/ECF, and:- you don't see the 'Mailings' feature to check who is an E-filer, or- you don't see the Civil or Criminal links on the 'Blue Bar'How:
In Netscape 7
:- Click on Edit, Preferences, then click on the plus sign next to the Advanced category.- Then click on Cache, and click the 'Clear Cache' button, then click 'OK'
In Netscape 8 or Firefox
:- Click on Tools, Options, Privacy, scroll down to Cache and click 'Clear'- Click on the plus (+) sign next to Cache, and put a checkmark in the 'Clear cache on browser exit' box, to make extra sureIn Internet Explorer 6
:- Click on Tools, Internet Options, then click the 'Delete Files' button.- Wait till the hourglass goes away, if you see one, and then click 'OK'