Utah District Court
CMECF Updates
Tuesday, July 29, 2008
  PDFs That Don't Appear
A CM/ECF user recently presented this issue:
I have two PCs with IE 7 and Acrobat 6 standard. On one system there's no problem. On the other, when I click on the NEF document link or click on any document link on any docket report I get a blank page and a yellow triangle with exclamation point in the lower left corner. Clicking on that displays the message "Problems with this web page preventit from being displayed properly or functioning correctly." This started about two weeks ago. Any ideas?
A solution was presented by setting Acrobat preferences to not open the PDF documents in a browser window. Instructions are found at http://www.wawb.uscourts.gov/view.htm?f=25&id=422&v=5.
Setting preferences to open Acrobat documents in Acrobat rather than in the browser window also allows use of all the Acrobat menus, which is important if using Acrobat Standard or Professional. Then, the user can edit, OCR, and annotate PDF documents.
 
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